Merchandise may be returned within 14 days of purchase with the original receipt for a full refund minus shipping in original payment method. After 14 business days, but within 30 days, you may return for store credit only. Clothing, jewelry and accessories must be unworn. We reserve the right to refuse a refund if the items have any sign of wear, alteration, misuse or damage. Items returned to us must have the tags attached. If not, the items are subject to a 30% restocking fee. Items with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost. Returns will be processed upon receiving merchandise in-hand and the credit will be processed in 3-5 business days upon receipt. We do not offer free returns at this time. For any orders received damaged, please note that claims have to be received within 7 days of delivery or cannot be returned.
Please note that shipping and handling charges are not refundable. Return shipping costs are not reimbursed by the Service Bureau Fine Stationery & Gifts unless we sent damaged or incorrect merchandise.